HP Spectre x360 - 13-4197dx (ENERGY STAR) Note: you may not able to delete all the file.Īfter that is done use this link to update the BIOS to the latest version.In the last few days, this laptop started having poor performance, with Task manager showing Diagnostic Policy Service taking up to 30% or more of CPU. Once the above steps are done and the BIOS is recovered to its factory settings.Ī temp folder will open delete all the files from that folder. Read and respond to the screens to continue. Press the Enter key to continue immediately or allow the computer to reboot automatically.Īfter restarting, Windows may display a message stating that the computer was improperly shut down or that a boot problem was detected. When the computer restarts, a black screen appears with a message similar to the following: The computer will restart automatically when the timer reaches zero.ĥ. Click the Continue Startup button to restart the computer immediately. After the BIOS is recovered, a Continue Startup button displays and a timer counts down. Repeat steps 1 through 4 above, holding the power button down for between 2 and 3 seconds.Ĥ. Power LED light turns off - The computer will turn off if the power button is pressed and held down too long. Repeat steps 1 through 4 above, holding the power button down for 2 or 3 seconds. If the HP BIOS Update screen does not display, do one of the following depending on the condition:Ĭomputer boots into Windows - The computer will boot into Windows if the power button and keys are released too soon.
If the HP BIOS Update screen displays, proceed to step 4. Eventually, an HP BIOS Update screen displays and the BIOS update begins automatically. The power LED light remains on, and the screen remains blank for about 40 seconds before anything appears on the display. Still pressing those keys, press and hold down the Power button on the computer for 2 to 3 seconds, and then release the Power button but continue to hold the Windows and B keys until the BIOS update screen is displayed or until you hear a beeping sound (usually 8 beeps).With the computer off, press and hold the Windows logo key and the B key at the same time.
Recover an earlier version of the BIOS on your PC.
Since you are not sure whether the updates are going through or not. It's a genuine pleasure to work with you and really appreciate your efforts to fix the issue.Īs you have tried updating BIOS but it is still reflecting old Bios version in system information.
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